Resolving Complaints

You may run into bureaucratic hassles. You may be aggrieved. Someone canceled your this; you're being billed for that; there was a miscommunication; your check is missing. These things can be serious or, even if not serious, distracting and annoying.

Or you may have interpersonal difficulties with other students or with faculty members, which can range in seriousness from a mild irritant to something that might interfere with your success at the University.

What should you do? Do the obvious thing first, and talk to the person in charge. If that doesn't fix things, go to the director, dean, or vice president who is that person's boss. Your College adviser will do what he or she can to help you sort things out. But if you still don't think the system is working, talk to the student ombudsperson.

For more information:

Office of the Dean of Students in the College
Address: Harper, Room 281
Phone: 2-8609

Student ombudsperson's office
Address: Ida Noyes, Room 214
Phone: 2-8422

 

There are also people who oversee how the University carries out its policy of nondiscrimination based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, or veteran status, and on other protected classes under the law.

For more information:

Assistant Provost and Affirmative Action Officer
Aneesah Ali
Office: Administration, Room 522
Phone: 2-5671

Bias Incidents

The Bias Response Team is made up of administrators who are available to support and guide students seeking assistance in determining how to handle a bias incident. To report a bias incident, contact the Bias Response Team member-on-call at 2-2427. Team members are on call 24 hours a day/7 days a week. For more information on the University’s diversity related policies and statements and the Bias Response Team, visit civility.uchicago.edu/bias.shtml.

For more information:

Deputy Dean of Students and Bias Response Team Coordinator
Ana Vázquez
5710 South Woodlawn Avenue
4-4672

Office of Multicultural Student Affairs
Ana Vázquez
5710 South Woodlawn Avenue
Phone: 4-4672

Unlawful harassment, including sexual harassment
The University has a policy prohibiting unlawful harassment, including sexual harassment, with procedures for dealing with complaints. For the list of unlawful harassment complaint advisors, see the brochures Unlawful Harassment: A Guide for Faculty, Staff, and Students and Sexual Harassment: A Guide to Support Services, available online at www.uchicago.edu/unlawfulharassment/ and www.uchicago.edu/sexualharassment/. These brochures describe the policy and tell you how to contact the man resource persons available throughout the University. For a complete account of the University's policy and procedures regarding unlawful harassment, see the Student Manual of University Policies and Regulations at studentmanual.uchicago.edu.

Unlawful harassment complaint advisors

Norah Blackaller 
Training & Development, UHRM, Regenstein 125
4-8718

Nicole D. Eggleston 
Undergraduate Student Housing, 5525 South Ellis Avenue, Room 180
2-7366

Christine Gramhofer
Chicago Booth, 5807 South Woodlawn Avenue, Room 122
4-2047

G. Christopher Jones 
Laboratory Schools, Judd 203
2-4423

Beth Kuszynski 
NSIT, 1155 East 61st Street
2-2924

Marquetta Lewis
Biological Sciences Division, Woodlawn Social Services Center 101
 4-1670

Teresa Hord Owens
Divinity School, Swift 104
 2-8217

Belinda Cortez Vazquez
Office of Campus and Student Life, Administration 234
4-9710

Visit civility.uchicago.edu to find out who to contact if you have questions about civility, diversity, or equity on campus and to learn more about the University's nondiscrimination policy.

Your elected representatives

Concerned about issues that go beyond the bounds of the University? Get in touch with an elected representative:

  • Toni Preckwinkle
    Alderman
    4th Ward
    4659 Cottage Grove Avenue
    Suite 203
    Chicago, Illinois 60653
    536-8103


  • Leslie Hairston
    Alderman
    5th Ward
    1900 East 71st Street
    Chicago, Illinois 60649
    324-5555


  • Willie Cochran
    Alderman
    20th Ward
    6357 South Cottage Grove Avenue
    Chicago, Illinois 60637
    955-5610
  • Barbara Flynn Currie
    State Representative
    25th District
    1303 East 53rd Street
    Chicago, Illinois 60615
    667-0550


  • Kwame Raoul
    State Senator
    13th District
    5210 South Harper, Suite D
    Chicago, Illinois 60615
    363-1996


  • Bobby Rush
    Congressman
    1st District
    700-706 East 79th Street
    Chicago, Illinois 60619
    224-6500

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